Privacy Policy

Effective date: November 3, 2026. Last updated: November 3, 2026.

This Privacy Policy explains how Ventureship (“Ventureship,” “we,” “us” or “our”) collects, uses, shares and protects personal information in connection with Eve, including our websites, applications, APIs and related services (the “Service”). It also explains the choices and rights available to you.

For personal information we process to operate our business and the Service, Ventureship is the controller. Where we process personal information contained in Customer Data on behalf of a business customer, we act as a processor, and that processing is governed by our agreement with the customer, including our Data Processing Addendum.

1. Information we collect

We collect the following categories of information:

Account information: name, email address, job title, company, password and account preferences.
Billing information: billing name and address, tax identifiers, transaction history and limited payment card details. Full card numbers are handled by our payment processors and are not stored by us.
Content you provide: questions you ask, watchlists, alerts, RFQs, messages, files, notes and other content you submit to the Service.
Commercial and transaction information: information about opportunities, leads, invoices and payments you manage through the Service.
Communications: information you provide when you contact us, respond to surveys or participate in events.
Usage information: pages and features used, actions taken, dates and times of access, referring pages and in-product events.
Device and connection information: IP address, browser type, operating system, device identifiers and approximate location derived from IP address.
Cookies and similar technologies: as described in our Cookie Policy.
Information from others: information from your organization when it invites you to a workspace, from business partners and from publicly available professional sources, where permitted by law.

2. How we use information

We use personal information to:

provide, operate, maintain and personalize the Service;
create and manage accounts and workspaces and authenticate users;
process payments, issue invoices, manage billing cycles and collect amounts owed;
respond to inquiries and provide customer support;
send service, security, billing and administrative messages;
send marketing communications where permitted, which you can opt out of at any time;
monitor, secure and protect the Service, prevent fraud and abuse and enforce our Terms;
analyze usage and improve, develop and test the Service and new features;
comply with legal obligations, including tax, accounting, sanctions and export-control requirements.

3. Legal bases (EEA, UK and Switzerland)

Where data protection laws such as the GDPR or UK GDPR apply, we rely on the following legal bases: performance of a contract with you; our legitimate interests in operating, securing and improving the Service and growing our business, balanced against your rights; your consent, where required (for example, for certain cookies and marketing); and compliance with legal obligations.

4. How we share information

We do not sell personal information. We share personal information only as described below:

Service providers: companies that perform services on our behalf, such as cloud hosting providers, payment processors, communications and email providers, customer support tools, analytics and security services. They are permitted to use personal information only to provide services to us and are bound by confidentiality and data protection obligations.
Your organization: if you use a workspace provided by your organization, administrators of that workspace may access information about your use of it.
Counterparties you choose to engage: when you post an RFQ, respond to an opportunity or send a checkout link, we share the information needed to enable that interaction.
Legal and safety: where required by law or legal process, or where we believe disclosure is necessary to protect the rights, property or safety of Ventureship, our users or others.
Business transfers: in connection with a merger, acquisition, financing, reorganization or sale of assets, subject to customary confidentiality protections.
With your consent: in other cases where you direct or consent to the sharing.

5. International transfers

We and our service providers may process personal information in countries other than the one in which you live, including the United States. Where required, we use appropriate safeguards for international transfers, such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.

6. Data retention

We retain personal information for as long as needed to provide the Service and for the purposes described in this policy. Account information is retained while your account is active and for a reasonable period afterward to allow reactivation and to resolve disputes. Billing and transaction records are retained as required by tax and accounting laws. Customer Data is deleted or de-identified within a reasonable period after account termination, subject to legal retention requirements and backup cycles. When information is no longer needed, we delete or de-identify it.

7. Your rights

Depending on where you live, you may have the following rights regarding your personal information. To exercise them, contact privacy@ventureship.xyz. We will verify your request and respond within the time required by law. You will not be discriminated against for exercising your rights.

Access: request a copy of the personal information we hold about you.
Correction: request that we correct inaccurate or incomplete information.
Deletion: request that we delete your personal information, subject to legal exceptions.
Portability: receive your information in a structured, commonly used, machine-readable format.
Restriction and objection: ask us to restrict processing or object to processing based on legitimate interests, including profiling for direct marketing.
Withdraw consent: where processing is based on consent, withdraw it at any time without affecting prior processing.
Complaint: lodge a complaint with your local data protection authority.

8. California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know the categories and specific pieces of personal information we collect, use and disclose; to request deletion; to correct inaccurate information; to opt out of the sale or sharing of personal information; and to limit the use of sensitive personal information. We do not sell personal information or share it for cross-context behavioral advertising, and we do not use sensitive personal information for purposes that require a right to limit.

In the past twelve months we have collected the categories of personal information described in Section 1 (identifiers, commercial information, internet or network activity, approximate geolocation, professional information and inferences drawn from usage) for the business purposes described in Section 2, and disclosed them to the categories of recipients described in Section 4. You may use an authorized agent to submit a request, and we may ask the agent for proof of authorization. We honor Global Privacy Control signals as a valid opt-out where required by law.

9. Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls, monitoring and employee confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your credentials confidential.

10. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact privacy@ventureship.xyz and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. The effective date at the top of this policy shows when it was last revised.

12. Contact

Questions, requests or complaints about this policy or our privacy practices can be sent to Ventureship at privacy@ventureship.xyz. For legal notices, contact legal@ventureship.xyz.